Payment methods

How you can pay

You can pay with Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay. Visa, Mastercard and American Express cards can be credit or debit cards. Apple Pay and Google Pay appear on the payment page when your device and browser support them.

We do not accept bank transfer, cheques or cash on delivery.

Secure payment with Stripe

When you go to the checkout, you are taken to a secure payment page of our payment provider Stripe. You enter your delivery address and payment details there. The connection is encrypted, and we never see or store your full card number. Your bank may ask you to confirm the payment, for example in its app or with a code sent to your phone.

Paying with PayPal

If you choose PayPal, a PayPal window opens where you log in to your PayPal account and confirm the payment. PayPal shows our shop name in that window. You can pay from your PayPal balance, a linked bank account or a linked card, as PayPal allows.

When we take payment

We take payment when you place your order. If we cannot accept your order, we refund the full amount without undue delay and within 14 days at the latest.

No payment fees

We do not charge any fee for paying by card, Apple Pay, Google Pay or PayPal.

Currency and VAT

All prices are in pounds sterling (GBP) and include delivery. We are not registered for VAT, so no VAT is added to our prices and we cannot issue VAT invoices.

Orders are sent from our supplier's warehouse in China. For orders with a total of more than £135, UK import VAT and a carrier handling fee may be charged on delivery by the carrier. They are not part of the payment you make to us. See our delivery page.

Refunds

Refunds go back to the card, wallet or PayPal account you paid with. We do not charge a fee for a refund. Your bank may take a few working days to show the money on your account.